SEASON TICKETS: Frequently Asked Questions

Frequently Asked Questions about our 2017/18 Season Tickets

Carlisle United recently announced a brand new Season Ticket initiative which means fans could make a ten-game saving on match day prices if terracing targets are met.

See below for a list of Frequently Asked Questions to help fans better understand the new scheme.

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Can a terracing Season Ticket holder upgrade to seating on a match by match basis?

Terracing ticket holders will be able to ‘upgrade’ to seating tickets for specific games with genuine reasons to move (ie not price driven), for an additional cost and within given timescales.

Examples such as bringing a son/daughter or elderly relative to a one-off game would be considered reasonable under the “exceptional” caveat.

Given that final prices of Season Tickets will not be set until the Renewal and Early Buy closes on Friday 26 May, we will release the ‘upgrade’ cost after this date.

Will the Virgin Trains Season Ticket holder discount still apply for the 2017/18 season?

We are currently working with Virgin Trains to clarify their offer and renewal of the discount. We have been assured that this will be finalised and communicated within the Early Buy period (before Friday 26 May).
 
Can the direct debit scheme still be used?

Season Ticket purchasers are still able to take advantage of our direct debit scheme, allowing you to spread your payments over ten months.

Those fans buying a Season Ticket in the Renewal and Early Buy phase will be asked for a £50 deposit (which will then be deducted from the total outstanding amount), with the first direct debit payment scheduled for June.

Even though the Renewal and Early Buy phase closes on Friday 26 May, you can still sign up before this date, take advantage of the savings on offer, and pay over the 10-month term.
 
How does the Ticket Exchange system work?

Through this system, if you are unable to make a game and know in advance, you are able to cancel your ticket for that fixture and in turn have an additional free ticket for a future game to take a colleague.

Click HERE for full season ticket prices and information.
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